Note, that there are several e-mails for different purposes. Please use the most appropriate for your type of request. Note that some e-mails may get lost (the Internet is not perfect), so if you feel, that you have sent an important message and got no response, please do not hesitate to resend it, or post an article on our Tube Explorer Forum.

Technical Support

Registered users are eligible to use our technical support if need be. Please contact us by e-mail at tech@tubeexplorer.com or post an article on our Tube Explorer Forum

Sales

For information about pricing, special licensing arrangements, or to inform us of a problem you are having with your purchase, please write to sales@tubeexplorer.com

Marketing

Contact sales@tubeexplorer.com to discuss any marketing opportunities. We are interested in entertaining cross-marketing possibilities and other marketing opportunities.

Feedback

If you have any comments or concerns about the software, direct them to tech@tubeexplorer.com or post an article on our Tube Explorer Forum. Your feedback is important to us, as we want to make our software better for your contentment. Many features and significant portions of program interfaces have been heavily influenced by comments from users like you. So if you have a grand idea for a new feature, or a better way of doing something, please drop us a note.

Bug Reports

Although, we do our best to rigorously test our software before releasing any public version, there is always a possibility that an incompatibility problem or a bug will occur when the program is used under certain conditions. If you think you have encountered a bug, please write to tech@tubeexplorer.com or post an article on our Tube Explorer Forum

Distributing Our Products

We allow and encourage all web sites, magazines, CD-ROM vendors and end-users to freely distribute our freeware and trial software. You already have our authorization for distributing our freeware and trial software.